The field of process mining is currently experiencing significant growth. Recent study conducted by Deloitte indicates that 63% of global companies have already incorporated process mining tools, with a majority of global businesses planning to initiate at least a pilot of process mining software in the near future.
In this article, we will present a short list of leading process mining tools, address key questions, and discuss their benefits and flaws.
What makes an effective process mining tool?
Table of Contents
With a vast choice of process mining solutions on the market, catering to diverse organizations and clients, it’s essential to consider key factors, regardless of your specific requirements:
- Ease of use: Process mining software should not be cumbersome. Assess whether it appears user-friendly and easy to navigate through screenshots or product demonstrations.
- Configurability: Some process mining solutions are tailored to specific use cases, while others may require significant effort for configuration or integration with various source systems.
- Analytics and reporting: For enterprise-grade process mining, advanced and reliable analytics and reporting capabilities are likely essential.
- End-to-end visibility: With the increasing digitalization of work, having comprehensive end-to-end visibility of the entire process journey across different tools and systems is crucial.
- Level of support: Whether you’re a first-time process analyst or an experienced process architect, your support and onboarding needs may vary. Consider the level of support offered by the software.
- Total cost of ownership: Process mining solutions come with varying costs and service levels. It’s wise to evaluate the total cost of ownership, encompassing implementation costs and the expenses associated with ongoing process analytics.
Celonis vs UiPath: Which one is better? Explore expert insights to learn the answer.
1. Celonis Process Mining
If you’re familiar with the field of process mining, Celonis is likely a name you’ve encountered. Established in 2011, Celonis stands as one of the pioneering commercially available solutions, offering a comprehensive suite of process discovery, analytics, conformance checking, and process improvement solutions.
The Celonis process mining platform, known as the Execution Management System (EMS), goes beyond conventional process mining capabilities. The EMS provides a cloud-based solution for real-time data extraction and analysis, along with task mining functionality. Additionally, Celonis EMS encompasses process modeling and process simulation features.
What sets Celonis apart? Here are some key features:
- Wide adoption: Celonis has gained widespread adoption in the market, establishing itself as a prominent player.
- Integrations: The platform offers robust integrations, enhancing its compatibility with various systems.
- Customization: Celonis provides a high degree of customization to tailor its solutions to specific user needs.
- Broad community: Celonis boasts a diverse and extensive user community, contributing to a collaborative and supportive environment.
2. UiPath Process Mining
UiPath, a globally recognized company founded in Bucharest, Romania, specializes in robotic process automation. In 2019, UIPath acquired ProcessGold Process Mining, solidifying its expertise in both task and process mining, particularly as a facilitator for intelligent automation.
Notably, UiPath is known for its task mining tool, utilizing artificial intelligence to detect and consolidate employee workflows, thereby identifying repetitive tasks. The UiPath Process Mining solution, along with UiPath Task Mining, is seamlessly integrated into the UiPath Business Automation Platform. Additionally, UiPath provides a free Community Edition license for its software studio, enabling students and developers to explore the platform.
Presently, UiPath has established itself as a global entity, maintaining a presence in over 40 offices worldwide. With an extensive platform encompassing a wide array of features, UiPath offers several advantages in process mining, including:
- Automation opportunities: UiPath Process Mining presents opportunities for automation, streamlining, and optimizing processes.
- Integrations: The platform seamlessly integrates with various systems, enhancing its versatility.
- Ease of learning: UiPath is recognized for being easy to learn facilitating quick adoption.
- UiPath academy: UiPath provides resources through its UiPath Academy, contributing to user education and skill development.
For enterprises utilizing an SAP ERP landscape, Signavio stands out as a compelling process mining solution. Previously, you might have been more familiar with SAP’s Intelligent Business Process Management Solution or the integration of Celonis Process Mining within the SAP framework. However, SAP took a significant step by acquiring Signavio in 2021, positioning it as a primary offering in the realm of process intelligence. Signavio provides an extensive array of business process management solutions, complemented by a distinctive Collaboration Hub aimed at fostering operational excellence. SAP Signavio’s Process Transformation suite serves diverse purposes, encompassing process insights, automation, management, and modeling.
Key features of SAP Signavio Process Intelligence include
- SAP ecosystem: As part of the SAP ecosystem, Signavio seamlessly integrates with SAP solutions, ensuring compatibility and synergy.
- Collaboration: Signavio places a strong emphasis on collaboration, fostering a collaborative environment through its unique Collaboration Hub.
- Process management: The platform offers robust process management capabilities, facilitating efficient and streamlined processes.
- Process design: SAP Signavio excels in process design, providing tools and features for effective modeling and design of business processes.
4. IBM Process Mining
For those who subscribe to the belief of “you won’t get fired for buying IBM,” there’s good news – Big Blue provides its own process intelligence solution. Welcomed into IBM’s portfolio in 2021 through the acquisition of MyInvenio, IBM Process Mining excels in the discovery, monitoring, and optimization of business processes through the extraction of system data from enterprise systems.
Beyond its process mining capabilities, IBM offers an expansive Business Process Management platform and AI-driven robotic process automation solutions. Encompassing various intelligent automation software offerings, IBM delivers an AI-powered end-to-end platform for business automation. Key features of IBM Process Mining include:
- User-friendly: IBM Process Mining is designed to be user-friendly, ensuring ease of use for a broad range of users.
- Visualizations: The platform provides robust visualizations, offering a clear and comprehensive understanding of the processes.
- Utilization of AI: Leveraging the power of artificial intelligence, IBM Process Mining enhances its capabilities for efficient process analysis.
- Bottleneck identification: A notable feature is the platform’s ability to identify bottlenecks in processes, aiding in targeted optimization efforts.
Summary
When comparing the leaders in the process mining software market, it becomes evident that Celonis has secured its position among the top vendors, owing to its enterprise-focused approach and extensive expertise developed over several years in the field of process mining. While the UiPath process mining tool offers enhanced convenience in process model comparison and process graph options, its primary emphasis on visualization rather than a comprehensive understanding of enterprise activities becomes apparent. In contrast, Celonis’ solution stands out by offering a 360-degree view of enterprise processes, fostering a productive digital work environment for users. At the end of the day, each of the presented tools has its perks and suits different scenarios.
