How to Avoid Getting Scammed by Moving Companies: 9 Red Flags

by Fransic verso
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Article prepared with the support ofย WellKnown Moving Companyย Moving to a new home is already a logistical maze in which stress permeates every detail, from packing to paperwork.

The last thing you need is to fall into the trap of moving companies that disappear at the last minute along with your belongings or inflate expenses.

The usual advice barely touches the surface. You need deeper awareness, heightened instincts, and a refusal to ignore less obvious warning signs.

1. Be Wary of Moving Companies That Keep Changing Their Name

Names change, but reputations don’t. Fraudulent carriers often carry out rebranding, getting rid of bad reviews like old leather. A quick search for their USDOT number can reveal a history of aliases, which is a sure sign of trouble.

โœ… Effective Step: consistency is the key to success. A legitimate entrepreneur has maintained the same name, brand, and online presence for many years. If his personality changes like sand, leave.

2. The USDOT Number Isnโ€™t Enough โ€“ Check FMCSA Complaints

Seeing the USDOT number is not enough; some carriers post it on their website to gain trust. What you need is a deeperย analysis of FMCSA reports.

Complaints about price gouging, hostage-taking, or outright theft? This number doesn’t mean anything.

โœ… Actionable Step: Check their USDOT status in the FMCSA database and carefully examine the complaint records. Cases of cheating do not disappear overnight.

3. Avoid Signing Blank or Incomplete Contracts

An incomplete contract is not just a gap in documentation, it is a weapon in the arsenal of scammers. After you sign it, they will charge additional fees, holding your property hostage until you pay.

 โœ… Actionable Step: Request a detailed breakdown of expenses in writing. If something is missing, don’t continue.

4. Lowball Quotes Are a Classic โ€œBait and Switchโ€ Moving Scam

The suspiciously low price is not generosity, but deception. The initial amount attracts you, but hidden fees, storage fees, and contrived obstacles raise the final price beyond recognition.

โœ… Actionable Step: Make at least three written assessments. If one of them is significantly cheaper, assume that it has a catch.

5. Watch for โ€œHostageโ€ Moving Scams in Online Reviews

Some companies use coercion as a business model. They load your stuff, and then refuse to unload it until you pay an inflated amount. Warning signs? They are hidden in plain sight in customer reviews.

โœ… Actionable Step: Find phrases such as โ€œheld my belongings hostageโ€œ or โ€demanded extra money before delivery.” If you find them, run.

6. Ask for Proof of Warehouse Location

A real moving company operates in a real location, not just with a rented truck and a disposable phone. If they cannot prove that they own or rent a warehouse, their entire activity is suspicious.

โœ… Actionable Step: ask for proof of ownership of the warehouse. If they hesitate or shy away, trust your intuition.

7. Hidden Fees

Some movers charge obscure fees โ€”โ€œfor long-term transportation,โ€ โ€œfor stairs,โ€ โ€œfor transfers.โ€ This is not always a scam, but if it is not disclosed in advance, it can lead to a financial shock.

โœ… Actionable Step: before signing, make a written list of possible additional expenses. Anything that is unclear or left for โ€œconsideration laterโ€ is a wake-up call.

8. Use a Credit Card โ€“ Never Pay Cash

Scammers love cash. They are impossible to track, they are irreversible and leave you with no leverage. Bank transfers? Which is even worse. After sending this money, it disappears.

โœ… Actionable Step: always pay with a credit card. This will allow you to get a refund if something goes wrong.

9. Check if Their Trucks Are Branded

A legitimate moving company has branded trucks with a visible logo and USDOT number. An unmarked rental truck? This is a sign that you are dealing with one-day operators who may disappear without a trace.

โœ…ย Actionable Step:ย Request a photo of the truck in advance. If the user refuses the request, assume that they have something to hide.

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